Shipping policy

Last updated: September 22, 2026

Thank you for shopping with Sunny Dainty. We carefully prepare and package every order to help your jewelry arrive safely.

Processing Time

Orders are typically processed within 1–3 business days, excluding weekends and holidays. Processing may take longer during sales, new releases, and holiday periods.

You will receive a shipping confirmation email with tracking information after your order is dispatched.

U.S. Shipping

Carrier: USPS
Service: USPS Standard Shipping
Cost: Free standard shipping on all U.S. orders
Estimated delivery: 3–5 days after shipment

Delivery times are estimates and are not guaranteed. Carrier delays, severe weather, holidays, and other circumstances outside our control may affect delivery.

Expedited Shipping

If expedited shipping is available, you may select it at checkout. Expedited shipping changes the carrier delivery speed but does not change order-processing time.

International Shipping

International delivery times vary by destination and customs processing. Customers are responsible for customs duties, import taxes, or fees charged by their country. These charges are not included in the product or shipping price.

Address Changes

Review your shipping address before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order enters processing or ships.

Customers are responsible for additional shipping costs if an order is returned because of an incorrect or incomplete address.

Tracking and Delivery

After an order is transferred to the carrier, tracking updates and delivery are managed by the carrier. Tracking may take 24–48 hours to update after a shipping label is created.

If tracking shows delivered but you cannot locate the package, check the delivery location, mailbox, parcel locker, household members, neighbors, or building management. Allow up to 48 hours and contact USPS or your local post office for delivery details. You may also contact us for assistance. Sunny Dainty is not responsible for packages confirmed as delivered to the address provided at checkout.

Lost or Delayed Packages

If tracking has not updated or your package appears lost, contact us so we can assist. Carrier delays are outside our control, but we will make reasonable efforts to help locate the shipment or file a claim when applicable.

Returned Packages

If a package is returned because it was unclaimed, refused, or addressed incorrectly, the customer may be responsible for reshipping costs. Original shipping charges are nonrefundable.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, contact us within 7 days of delivery. Include your order number and clear photos of the item and packaging.