Need a little help?

Common Questions

Find quick answers below. If you still need help, send us a message using the contact form underneath — we’ll be happy to assist.

What is your piercing jewelry made of? +

Our piercing jewelry is made with ASTM F-136 implant-grade titanium. Individual product listings include additional details about stones, finishes, and plating where applicable.

Is your jewelry suitable for sensitive ears? +

Our titanium jewelry is chosen with sensitive ears in mind. ASTM F-136 implant-grade titanium is commonly selected for piercing jewelry because of its biocompatibility and corrosion resistance. Individual sensitivities can vary, so please review the material details on each listing if you have known allergies.

What’s the difference between threadless and internally threaded earrings? +

Threadless jewelry uses a small tension-fit pin that slides into the hollow post. Internally threaded jewelry uses a threaded top that screws into the post. Both styles have a flat back and are designed for a smooth, comfortable fit.

How do I put on threadless flat back earrings? +

Insert the flat-back post through the piercing from the back, then gently push the decorative top into the post. The small pin on the top should have a slight bend so the post can grip it securely. Do not force or sharply bend the pin.

How do I put on internally threaded earrings? +

Insert the flat-back post through the piercing from the back of the ear. Place the threaded top into the post and turn it clockwise until secure. Tighten gently rather than using excessive force.

How do I know what post length I need? +

Post length depends on your anatomy, piercing location, and how snug you prefer the jewelry to sit. The best option is to measure a post that already fits you comfortably or ask a professional piercer. If you are unsure, contact us before ordering and we can help explain the available sizes.

What gauge should I choose? +

The correct gauge depends on how your piercing was originally made and what jewelry you currently wear. Please check your existing jewelry or confirm the size with your piercer before ordering. If you send us the size you currently wear, we can help you compare it with our available options.

What if the jewelry doesn’t fit? +

Contact us within 14 days of delivery before sending anything back. Include your order number and tell us which different size or style you would like. The buyer is responsible for exchange shipping costs.

Can I return or exchange an item? +

We do not accept returns. Exchanges for a different size or style are available within 14 days of delivery. Contact us before mailing anything back; the buyer is responsible for exchange shipping costs.

What if my order arrives damaged or incorrect? +

Please contact us as soon as possible with your order number, a short description of the issue, and a clear photo if applicable. We’ll review the order and work with you toward an appropriate resolution.

Can I purchase a replacement top or post? +

Replacement parts may be available depending on the style and current inventory. Send us a message with the item you own and the size or color you need, and we’ll let you know what options are available.

How can I contact SunnyDainty? +

Email sunnydainty20@gmail.com or use the contact form below. Our business mailing address is Sunny Dainty, 11107 Nolan Ave, El Monte, CA 91731. Contact us before mailing an exchange.

Contact

Have a question about sizing, materials, your order, or creating the perfect ear stack? We’re happy to help!

Complete the contact form below, or email us directly at sunnydainty20@gmail.com. Please include your order number when contacting us about an existing order.

We typically respond within 1–2 business days.